Our Services

General Medical Services

  • Antenatal care
  • Gynaecology
  • Paediatrics and childhood vaccinations
  • Travel Medicines and vaccines
  • Iron Infusions – please click here for further information
  • Family Medicine                                                                       
  • Women’s Health                                                                      
  • Men’s Health                                                                           
  • Aboriginal & Torres Strait Islander Health                                   
  • Children & Adult Immunisations
  • Flu Injections
  • Travel Medicine
  • Mental Health
  • Chronic Disease & GP Managed Care Plans
  • Skin Cancer Clinic
  • Minor On-Site Procedures
  • Occupational Medicine & Work Cover Consultations
  • 45 – 49 year old Health Checks
  • Over 75 year old Health Assessments
  • Pregnancy Tests & Ante-Natal Care

Telephoning Your Doctor

Although most problems are best dealt with in consultation, a doctor will always be available during normal surgery hours for emergency advice. Our staff are experienced in helping you decide whether the matter requires an appointment, a return phone call from the practice or urgent advice.

Appointments

Online appointment bookings are available via the practices website www.flmc.com.au or over the phone (08) 9493 3146. Urgent cases are seen on the day. Booking a long appointment is important for more complex problems – insurance medical, health review, counselling, a second opinion, etc. This may involve a longer wait. Please bring all relevant information. Please notify us if you are unable to attend an appointment, well in advance. If more than one person from your family wishes to see the doctor at the same time, please ensure a separate appointment is made for each family member.

Interpreter Service

For patients experiencing language difficulties a translator can be arranged. Please discuss this need with the reception staff when making your appointment.

Test Results Policy

Results are reviewed by the doctors and acted on in a timely manner, with your health in mind. We will contact you if an Urgent or Non Urgent appointment is required.

Recalls and Reminders

Because our practice is committed to preventive care, we may send you an occasional reminder regarding health services appropriate to your care. If you wish to opt out of this, please let us know.

Referrals

Doctors in this practice are competent at handling common health problems. When necessary, they can use opinions from Specialists. You can discuss this openly with your doctor, including potential out of pocket expenses. Despite our best intentions, we sometimes run late! This is because someone has needed unexpected urgent attention. Thank you for your consideration.

Patient Feedback Policy

If you are concerned about any aspects of the service you receive at Byford Family Practice, please address the Practice Manager or your Doctor to discuss your concerns.We welcome your comments or suggestions. Please feel free to talk to your GP or the Practice Manager regarding any issues.If you prefer, you can contact: The Health and Disability Services Complaints Office (HaDSCOT): (08) 6551 7600, Free Call: 1800 813 583, E: mail@ hadsco.wa.gov.au

GPA Accredited

Forest Lakes Medical Centre is GPA Accredited.
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