This practice protects your personal health information to ensure it is only available to authorised staff members for the intended purposes and to comply with the Privacy Act. To obtain a copy of our Privacy Statement or your medical records, please ask.
Our practice electronic communication policy for use with email, SMS, internet and social media will help protect the security of patient information and the reputation of Byford Family Practice.
Patient information will only be sent via e-mail if it is securely encrypted according to industry standards, practice policy and where the patient has consented to this mode of direct communication.
All incoming calls are kept confidential. All messages are sent via our medical software to our Doctors, Nurses and Staff members. This allows a complete security of the message and will allow a quick response for our patients.