Privacy Policies
Patient Privacy Policy
This practice protects your personal health information to ensure it is only available to authorised staff members for the intended purposes and to comply with the Privacy Act. To obtain a copy of our Privacy Statement or your medical records, please ask.
Practice Privacy Policy
Your medical records are a confidential document. It is the policy of Byford Family Practice to maintain security of your personal health information at all times and to ensure that this information is only available to authorised staff members. We abide by the Australian Privacy Principles available at www.oaic.gov.au/privacy.law. If you require our privacy policy we will supply upon request.
Practice Communication Policy
Our practice electronic communication policy for use with email, SMS, internet and social media will help protect the security of patient information and the reputation of Byford Family Practice.
Electronic Communication Policy
Patient information will only be sent via e-mail if it is securely encrypted according to industry standards, practice policy and where the patient has consented to this mode of direct communication.
Receiving and Returning Telephone Calls Policy
All incoming calls are kept confidential. All messages are sent via our medical software to our Doctors, Nurses and Staff members. This allows a complete security of the message and will allow a quick response for our patients.
