Our Services
Some of our services
- General Medicine
- Family Medicine
- Paediatrics
- Women’s Health
- Men’s Health
- Planning & Management of Pregnancy Beyond 20 weeks
- Pregnancy Related Ultrasound
- Cervical Smear Test
- IUD Mirena Insertion
- IUD Mirena Removal
- Implanon Insertion
- Implanon Removal
- Pregnancy Test
- Antenatal Care
- Children & Adult Immunisations
- Covid 19 Boosters
- Flu Injections
- Aboriginal & Torres Strait Islander Health
- 75+ Comprehensive Health Assessments
- Chronic Diseases Care Plans
- Mental Health Care Plans
- GP Management Plans
- 49 years Health Checks
- Infusions – please click here for further information
- INR Testing
- Diabetes
- Minor On-Site Procedures
- Wound Care
- Skin Biopsy
- Drivers Licence Medicals
- Motor Vehicle Insurance Claims
- Occupational Medicine
- Work Cover Consultations
- Sexual Transmitted Diseases
- Skin Cancer Screening
- Telehealth Phone Consults
- Travel Vaccinations
Telehealth and Billing
Telehealth Consultations are available to patients who have seen any Doctor within the practice for no less than 12 months and must be registered at the clinic to be eligible to be Bulk Billed for the consultation.
If the patient doesn’t fit the above criteria a private Telehealth Consultation can be booked that will be charged at $85.00. This can be claimed through Medicare.
Appointments
Online appointment bookings are available via the practices website www.flmc.com.au or over the phone (08) 9493 3146. Urgent cases are seen on the day. Booking a long appointment is important for more complex problems – insurance medical, health review, counselling, a second opinion, etc. This may involve a longer wait. Please bring all relevant information. Please notify us if you are unable to attend an appointment, well in advance. If more than one person from your family wishes to see the doctor at the same time, please ensure a separate appointment is made for each family member.
Interpreter Service
For patients experiencing language difficulties a translator can be arranged. Please discuss this need with the reception staff when making your appointment.
Test Results Policy
Results are reviewed by the doctor and acted on in a timely manner, with your health in mind.
We will contact you if an urgent appointment is required.
If the Doctor would like to discuss your results an SMS message will be sent asking to arrange another appointment.
If your results are normal then you will not hear back regarding your results but you are more than welcome to arrange an appointment to discuss.
Recalls and Reminders
Because our practice is committed to preventive care, we may send you an occasional reminder regarding health services appropriate to your care. If you wish to opt out of this, please let us know.
Referrals
Doctors in this practice are competent at handling common health problems. When necessary, they can use opinions from Specialists. You can discuss this openly with your doctor, including potential out of pocket expenses. Despite our best intentions, we sometimes run late! This is because someone has needed unexpected urgent attention. Thank you for your consideration.
Patient Feedback Policy
If you are concerned about any aspects of the service you receive at Forest Lakes Medical Centre, please address the Practice Manager or your Doctor to discuss your concerns.
We welcome your comments or suggestions. Please feel free to talk to your GP or the Practice Manager regarding any issues.
If you prefer, you can contact: The Health and Disability Services Complaints Office (HaDSCOT): (08) 6551 7600, Free Call: 1800 813 583, E: mail@ hadsco.wa.gov.au
GPA Accredited
Forest Lakes Medical Centre is GPA Accredited.
